Q: What is Balla Bracelets return and refund policy ?

Please Start the return process here:

http://www.ballabracelets.com/pages/returns

For exchanges or refunds please send the product back to us within 30 days of purchase for a full refund or replacement: Please print and fill out the Return Auth Form and send it in with your product you wish to return or exchange.

After your request is received by us using the link above we will issue you a RA #, please write this number on the RA form.

NOTE: If you need to change your address please open a ticket before 3pm CST the same day of your order, if we are not notified in time we will not be able to make the change for you.